Disappointed with lack of results and aftercare I came to this clinic with high hopes, especially given the positive reviews and professionalism I expected. While I appreciated the discounted rate and... read more the polite manner during treatments, I’m unfortunately very disappointed with the overall outcome and post-treatment care. After undergoing two sessions of polynucleotides and seeing no visible improvement whatsoever, I had hoped for at least a reassessment or some form of follow-up support. In my previous experiences with aesthetic practitioners (including doctors abroad), a lack of results was taken seriously — often followed by a review and, where appropriate, an alternative solution or additional support was offered. That level of care makes a huge difference. Sadly, that was not the case here. When I raised my concerns, I felt they were quickly dismissed, and I was simply advised to find another practitioner. No effort was made to discuss alternatives or even acknowledge how discouraging it is to invest time and money (£376) with no progress and no plan. While I understand that aesthetic treatments don’t guarantee the same outcome for everyone, I do believe that how a practitioner responds when things don’t go as expected is just as important as when they do. Unfortunately, that responsiveness and care were missing in my case.

  The best microblader around and the nicest person. I was so unhappy at my last place and now I know why. 100% recommend, would never go elsewhere now even if... read more we moved far far away! Thank you Holly you’ve worked wonders once again and loved the company too 🥰 xxx

  I cannot recommend Holly highly enough. She has microbladed my brows for the last four years and most recently I tried lip blush. Holly is highly experienced, meticulous, conscientious, very professional... read more and approachable and, perhaps most importantly, she listens to her client's individual needs. Whenever I have had a question Holly is very quick to respond and keen to ensure you're 100% happy with your treatment. I have full confidence in Holly - I love my lip blush and my eyebrows, and will definitely be rebooking for my top-up. Thanks Holly!

  I was recommended to Holly when telling someone about loosing my eyebrows. I always wanted to have them micro bladed but was very nervous, all the ones I had seen... read more were too dark & way too thick, she told me she had hers done by Holly, I was shocked as I thought they were her own. I had a consultation with Holly who advised she would NOT do micro blading as it would not be good for my skin however, she has done nano brows. I am amazed, they are fantastic & I can’t tell you how it has boosted my confidence, they are so natural looking & everyone is saying how good they are. Thank you so much Holly.

  Holly is absolutely amazing at what she does ! I have been coming to Holly for over 5 years now for different treatments. She is the best in the industry, highly recommended!!

  Holly was fantastic, highly recommend. The salon is stunning and from the moment I met Holly I was totally at ease, she is really friendly, calm and professional. I unfortunately have... read more no natural brow so I’m a particularly difficult case, but Holly made sure to spend lots of time perfectly mapping out the shape. I couldn’t be happier with the end result, she is a true artist.

  Absolutely in love with my brows that Holly did for me. I searched for a long time to find the exact style I wanted and when I saw Holly’s powder... read more brows they looked perfect. Best money I’ve spent - waking up with brows that are already perfectly styled and no need for makeup! Thanks Holly xx

  I had my eyebrows microbladed at Holly’s beautiful salon in October last year, and I couldn’t be happier. Holly was so warm and friendly and listened to what I wanted.... read more She was patient and considered and the procedure was conducted with utmost professionalism. My eyebrows have lasted so well and have honestly never looked so good. I get compliments all the time! They’re natural, but really lift my face on a no make-up day! I’m already looking forward to returning from my top-up, whenever that may come!

  Myself and my mum both went to see Holly for lip blushing. We are both super happy with the results, it has made me feel alot more confident about my... read more lips and is a good alternative to fillers as I didn't want to go down that route. It looks super natural and enhances what I already have. Holly was great, she is really experienced and definitely seems to be a perfectionist! She explained everything clearly and when I got in touch with her she quickly responded. The clinic is lovely too.

  Positive: Cleanliness ,  Professionalism ,  Punctuality ,  Quality ,  Value I trained with Holly at The Phi Academy last year. Holly was extremely helpful, professional... read more and communicative throughout my course. I am so glad I chose to train with Holly! She is so talented at what she does. Thank you Holly 😊

  I am SO glad I chose to go to Holly to do my eyebrows! I had powder brows done by Holly after a consultation, and I'm so pleased with the... read more results! Holly takes her time and involves you every step of the way to make sure that you're happy with the shape and colour of the brows. She checked in with me regularly and made me feel so comfortable. She is very thorough and detailed and the quality of her work is incredible. I am already so happy with the results and it's only been 24 hours since having them done, so they still need to heal! I would recommend Holly to anyone who wants permanent makeup done and I certainly won't go anywhere else in future. Thank you Holly for being so kind, welcoming, attentive, and reassuring! You're the best in the game!

  Positive: Cleanliness ,  Professionalism ,  Punctuality ,  Quality ,  Value Loved my training with Holly. She is so thorough and has a great eye for... read more detail. She has been by my side correcting my work at every opportunity. So happy I chose to go with Holly to start my brand new career!

  I recently did Phi shading online training with Holly and I can not recommend Holly enough. She explained every aspect of the course so thoroughly and pushed me to work... read more to my best potential on each level. I felt so at ease with any questions that I had and she was always on hand to help me with what ever questions arose. Even after my course finished she was always so welcoming with any questions I had . Since completing this course with Holly, my work has improved so much. I have found a new technique I absolutely LOVE and look forward to progressing even further with more courses Holly may have in the future.

  I took Holly's 1-1 powder brows course and I would 100% recommend training with Holly to anyone. Not only is she very knowledgeable on all things PMU, she has tried... read more and tested so many different products it was great to get her pros and cons of each. Not to mention her studio, it's a lovely place to train and holly is really friendly and welcoming. I would personally like to thank Holly for always only beiny a message away with any questions I have and always replying so quickly as well when I know how busy she is. 10/10 from me ❤️

  Holly is so friendly and welcoming. The brows she's given me are amazing, even better than I thought they'd turn out! Looking forward to returning to see Holly in a... read more couple of years for my next brow-fix!

  Holly did a wonderful job microblading my eyebrows. I’ve been wanting to have them done for such a long time and I’m glad I finally did it - it was... read more definitely worth the wait! I’m so pleased with them and I’m looking forward to visiting the clinic again in 6 weeks for my top up. Thank you Holly!

  Positive: Cleanliness ,  Professionalism ,  Punctuality ,  Quality ,  Value Im currently training with Holly and did my 2 days practical for microblading shading in... read more December. Holly has been nothing but supportive, kind and professional throughout my training. Her work is incredible and I'm glad I chose to go with her, I'd definitely recommend! 👍

  Amazing. I’m also a permanent make up artist of 6 years and I’ve followed Holly’s work throughout my career. Was so excited to have her do my brows this week... read more ans it didn’t disappoint. She’s as lovely as I’d hoped I’m person and her work brilliant.

  Holly is a true artist and the best in the business!! I was so nervous about getting my brows done but she put me completely at ease, and we discussed... read more at length the shape/colour that would suit me. I absolutely love them and wouldn’t go anywhere else. They look so natural. Thank you so much Holly!! Xxx

  I visited Face Saints which is a beautifully interior designed salon. The reception area is so sleek and the treatment rooms are clean with comfortable beds. I had my lips... read more filled. Holly is a true professional who explained all my concerns to put me at ease before and during the procedure. I am so impressed with the results since I wanted to start off with a very small amount of filler but already now enjoy wearing my lipstick and the change it’s made to my face.

  I've visited Holly for a number of treatments since 2019. Most recently, I had a series of Seventy Hyal injections. I am extremely happy with the results! Holly's professionalism and... read more personal service are exceptional

  Fabulous treatment.

  I recently went to Holly for microblading and powder brows. This was my second time having had microblading by Holly years earlier. I returned again as she is the best... read more in the business. My brows look so natural, she takes so much care in creating the right shape and colour for you. I would not trust anyone else, I highly recommend Holly!

  I have just got home from an appointment with Holly and wanted to say THANK YOU so much for your time and patience with me and for going through... read more all the options (for my eyebrows) in such detail. I will certainly take time to think through everything we talked about and get back to you. 🙂

  Just wanted to say Holly did my brows today. So professional & thorough & I love them! Best I’ve had yet! Friendly, honest & so confident at... read more what she does. Have booked Holly for my Profhilo as she has such good prices. Highly recommend!

  I’ve made the worst decision to get my eyebrows there. The color used was too dark and the shape not totally correct. After the second session when I tried to... read more explain I wasn’t happy my eyebrows still look horrible. I thought the color will fade , but it’s been almost 2 years and they are still so intense. Don’t recommend this service, very disappointed. It totally make me feel embarrassed with this look on my face

  I have been to Holly for microblading on 2 occasions having searched high and low for the best practitioner. I am absolutely delighted with my results. Holly’s attention to detail... read more is amazing, she is professional and delivers the highest quality service! I recommend lots of people to Holly and will continue to do so! Thank you again XX

  Incredibly happy with the service I received both times! Holly microbladed my brows nearly 2 years ago and the results were amazing! Absolutely changed my life! I also went to... read more her for lip fillers and, again, I'm amazed at the results! She is incredibly talented and skilled and probably the only professional I would trust to touch my face! Could not recommend Holly enough! 💕💕💕

  Holly is incredible! I a so happy with my eyebrows and also my skin boosters. I would highly recommend for any treatments.

  I got PMU powder brows done by Holly and it’s been a wonderful experience. Holly is genuine, kind and a true professional. She listened to my concerns and picked the... read more best colour for my brows and the shape looks beautiful! I am grateful! The whole experience was peaceful and harmonious. Thank you!